Technology

More than 1,200 Mercedes S-class sedans recalled with eCall function when one EQS failed

The eCall feature available on some Mercedes S-Class and EQS models may not be available or limited when the vehicle is started.

Along HT Autodesk
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Updated:
January 15, 2022 5:41 pm

File photo of Mercedes EQS luxury electric sedan

Mercedes Benz has 1,161 S500 models manufactured between February 15, 2021 and December 4, 2021 and February 15, 2021 to December 4, 2021 due to issues with the eCall feature. We recalled 77 S580 models manufactured in the meantime. The recall includes one 2022 EQS450 model and has been notified to the National Highway Traffic Safety Administration (NHTSA).

The eCall functionality available on these Mercedes models may not be available or limited when the vehicle is started. That is, the customer may not be able to contact emergency services. This can be especially problematic in the event of an accident where emergency personnel may not be guided to the vehicle’s location.

(Read again | Mercedes-Benz manufactures its own EV powertrain from 2024: Report).

There may be a software bug in the control unit and the communication module may not meet the operational requirements. Affected vehicle owners may display warning messages on the infotainment display or may not be able to access the Mercedes Me Connect service.

Automakers began investigating this issue in May 2021, and after discovering that a software issue was behind the issue, new communication module software was introduced to production plants from the end of 2021. A new solution has been found.

Mercedes can solve the problem with a wireless update for vehicles with a Mercedes Me subscription service, but for vehicles without a Mercedes Me subscription Mercedes-Benz The store where the new software is installed.

Mercedes also EQS luxury electric sedan In India, it will be the second EV on the market here from a German car manufacturer. It has a cruising range of over 700km on a single charge, and it takes about 30 minutes to fully charge it with a high-speed DC charger.

First edition publication date: January 15, 2022, 5:39 pm IST

https://auto.hindustantimes.com/auto/news/over-1-200-mercedes-s-class-sedans-one-eqs-recalled-over-faulty-ecall-function-41642243585690.html More than 1,200 Mercedes S-class sedans recalled with eCall function when one EQS failed

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